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Visalia 1618 E. Caldwell Avenue | Hanford 570 N. 11th Ave.

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Visalia 559-737-9690

Hanford 559-582-0392

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Home » Contact Us » Customer Satisfaction Survey

Customer Satisfaction Survey

We are always doing our best to improve and we carefully review all of the input we receive.

Please let us know how your last visit went.
Location
Doctor
Service Ratings
Communication prior to appointment
- Great
- Good
- Fair
- Poor
- N/A
Appointment availability
- Great
- Good
- Fair
- Poor
- N/A
Waiting room time
- Great
- Good
- Fair
- Poor
- N/A
Fees
- Great
- Good
- Fair
- Poor
- N/A
Quality of care from staff
- Great
- Good
- Fair
- Poor
- N/A
Quality of care from doctor
- Great
- Good
- Fair
- Poor
- N/A
Concerns or questions answered
- Great
- Good
- Fair
- Poor
- N/A
Overall quality of care
- Great
- Good
- Fair
- Poor
- N/A
Scheduling
Preferred day for appointments
Preferred time for appointments
Do you plan on returning for your next comprehensive examination?
- Yes
- No
Please tell us why not
Would you schedule appointments online?
- Yes
- No
Please tell us why not
Products
Satisfaction with eyeglasses
- Great
- Good
- Fair
- Poor
- N/A
Satisfaction with contact lenses
- Great
- Good
- Fair
- Poor
- N/A
Range of eyeglasses selection
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1618 E. Caldwell Avenue
Visalia, CA 93277

Phone: 559-737-9690

Weekdays:9:00 AM - 5:00 PM
Saturday:By Appointment
Sunday:Closed

570 N. 11th Ave.
Hanford, CA 93230

Phone: 559-582-0392

Monday:9:00 AM - 5:00 PM
Tuesday:9:00 AM - 5:00 PM
Wednesday:9:00 AM - 5:00 PM
Thursday:9:00 AM - 5:00 PM
Friday:9:00 AM - 5:00 PM
Saturday:Closed
Sunday:Closed

Located

Visalia Office
Hanford Office

Visalia Office

1618 E. Caldwell Avenue
Visalia, CA 93277

Phone: 559-737-9690

Weekdays:9:00 AM - 5:00 PM
Saturday:By Appointment
Sunday:Closed

Hanford Office

570 N. 11th Ave.
Hanford, CA 93230

Phone: 559-582-0392

Monday:9:00 AM - 5:00 PM
Tuesday:9:00 AM - 5:00 PM
Wednesday:9:00 AM - 5:00 PM
Thursday:9:00 AM - 5:00 PM
Friday:9:00 AM - 5:00 PM
Saturday:Closed
Sunday:Closed

Dr. Serrins Office - Visalia - Located at 1618 E. Caldwell Avenue, Visalia, CA 93277 Phone: 559-737-9690 https://drserrins.com

Dr. Serrins Office - Hanford - Located at 570 N. 11th Ave., Hanford, CA 93230 Phone: 559-582-0392 https://drserrins.com

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Our Eye Care Clinic
Hours & Location
Eye Care Services
Eyeglasses & Contacts
Our Eye Doctors
Insurance
Eye Health

Our Eye Care Clinic
Hours & Location
Eye Care Services
Eyeglasses & Contacts
Our Eye Doctors
Insurance
Eye Health

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